FAQ

Questions, answered

Plans, billing, refunds and safety. For how to set things up, see the help center, or email [email protected].

Plans and billing

Is there a free plan?

Yes, with no card: unlimited automations, every automation feature, and up to 1,000 people a month getting your DM. The AI copilot and the API come with Pro.

How much is Pro?

₹399 a month, or ₹333 a month billed yearly, which is two months free. Scale, for teams, is coming soon.

How can I pay?

UPI AutoPay, cards or net banking, through Razorpay. A plan renews automatically until you cancel it.

Is GST added?

No. The price you see is the price you pay.

How many Instagram accounts can I connect?

1 on Free and on Pro, and 5 on Scale.

More: Pricing · Terms of service

Refunds and cancelling

Can I get a refund?

Payments aren't refunded as a rule, which is why there's a free plan to try first. We do refund billing mistakes, plans we end early, and Instagram restricting your messaging because of linkpls.

What is the account-safety guarantee?

If Instagram restricts your account's messaging because of DMs linkpls sent, within the fair usage policy, we refund your latest payment in full, or add a free month if you'd rather stay. Claim within 14 days of Instagram's notice.

How do I cancel?

Settings, then Billing, then Cancel subscription. There's no fee and no notice period.

What happens to my automations if I cancel?

Paid features stay on until the period you've paid for ends. Then your workspace moves to Free: automations keep running, up to 1,000 people a month get a DM, and nothing is deleted.

How long does a refund take?

We decide within 5 working days. Razorpay returns the money the way you paid, and banks usually show it within 5–7 working days.

More: Refund policy · Account-safety guarantee · Cancellation policy

Safety and limits

Will Instagram restrict my account?

linkpls uses Meta's official API and sends slowly: at most 200 DMs an hour and 1,500 a day per account, each 12 seconds or more apart, and only to people who engaged first. No tool can promise what Instagram does, which is why the account-safety guarantee exists.

What happens when a post goes viral?

DMs queue up and go out at the safe pace; nothing is dropped. The dashboard tells you when a post takes off and lets you pause DMs with one tap, and linkpls checks for comments Instagram didn't tell it about.

Is there a DM limit on Pro?

No monthly cap. The hourly and daily pace still applies, and the fair usage policy rules out spam and abuse.

More: Fair usage policy · Account safety

Programs, data and contact

Do you have an influencer program?

Yes: post one reel showing linkpls and get 6 months of Pro free. You need 5,000 or more followers.

How do I delete my data?

Remove linkpls in your Instagram settings, or email us; the data deletion page explains both.

How do I reach you?

Email [email protected]. We reply within 2 working days, usually sooner.

More: Influencer program · Privacy policy · Data deletion · Contact

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Official Instagram API · no card · cancel any time