Glossary

Instagram DM automation glossary

The words you’ll meet when you automate Instagram DMs, in plain English, with how linkpls handles each where it matters.

Access token

A key Instagram gives an app after you log in and approve it. The app uses it to act for your account within the permissions you granted. It isn’t your password, and you can revoke it from Instagram’s settings.

AI copilot

The part of linkpls that writes for you: your DM, up to ten versions of it picked at random, public replies, keyword ideas and draft answers, in English, Hindi or Hinglish. It writes drafts; you approve what goes out. On Pro. How linkpls uses AI →

Any comment

An automation setting that answers every comment on a post, whatever it says, instead of only comments with a keyword. When to use Any comment →

Automation

In linkpls, one rule: what starts it (a comment, story reply, share or mention), on which posts, and what gets sent. Automations can be drafts, live or paused.

Business account

One of Instagram’s two professional account types, made for shops, brands, local businesses and organisations. It can connect to tools like linkpls. How to switch →

Button template

An Instagram message format with text and up to three buttons. Its text can be up to 640 characters.

Call to action (CTA)

The line that tells people what to do next, such as “Comment GUIDE and I’ll send it to you.”

Catch-up

A linkpls option that goes back once through comments from the last 24 hours, 3 days or 7 days when an automation goes live, so earlier commenters get the DM too. About catch-up →

Comment-to-DM

Automation that sends a direct message to people who comment on a post, usually when they use a particular keyword. How it works in linkpls →

Creator account

One of Instagram’s two professional account types, made for creators, public figures, artists and influencers. It can connect to tools like linkpls.

DM (direct message)

A private message on Instagram, sent to someone’s Direct inbox.

Engagement rate

How much people interact with your posts relative to your audience. By followers: (likes + comments + saves + shares) ÷ posts ÷ followers × 100. Calculate yours →

Follow to unlock

Asking people to follow you before you send what they asked for. In linkpls, the link arrives once Instagram confirms the follow, or, if it can’t, as you’ve chosen. About follow to unlock →

Instagram API with Instagram Login

Meta’s official way for apps to work with Instagram professional accounts: reading comments, replying and sending messages, after you approve the app through Instagram’s own login. No Facebook Page is needed.

Keyword

The word people comment, or reply to your story with, to get your DM: LINK, GUIDE, RECIPE. linkpls matches it whole, ignoring capitals. Choosing a keyword →

Lead

Someone who has shared contact details with you, such as an email or phone number. In linkpls, leads collected in DMs appear on the Leads page and export as a CSV.

Lead magnet

Something free you offer in exchange for contact details or a follow: a guide, a checklist, a discount or a recipe. Collect emails from comments →

Messaging window

After someone messages a business account, the business can reply for 24 hours. The window reopens whenever they message again.

Opt-out (STOP)

Replying with just STOP, UNSUBSCRIBE or CANCEL to a linkpls DM. The person gets one confirmation and isn’t messaged again by any of that account’s automations.

Private reply

A DM sent in response to a public comment. Instagram allows one private reply per comment, within 7 days of the comment. Instagram’s DM limits →

Professional account

An Instagram Business or Creator account. Only professional accounts can connect to DM automation tools. Switching is free.

Public reply

A reply posted under a comment, visible to everyone. linkpls can post one alongside the DM, picked at random from up to ten you write.

Rate limit

The most calls an app may make in a period. Meta documents 750 private replies an hour per Instagram professional account; linkpls sends at most 200 DMs an hour.

Reply Desk

The linkpls queue for comments that need a person: ones no automation matched and ones that look like real questions, each answerable in public in one tap. About the Reply Desk →

Share

When someone sends a post to another account in a DM. linkpls can reply when someone shares a post with you. About shares & mentions →

Story mention

When someone tags your account in their Instagram story. Mentions arrive in your DMs, where linkpls can reply.

Story reply

A message someone sends by replying to your story. It lands in your DMs. Automate story replies →

Variants

Different versions of the same DM, rotated so messages don’t repeat word for word. In linkpls, the AI copilot on Pro writes up to ten, and each DM goes out as one of them, picked at random.

Webhook

A notice Instagram sends to an app the moment something happens, such as a new comment or message. It’s how automations answer in seconds.

Two minutes from here

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