Every conversation your automations start, in one inbox
Read what people said back, see which buttons your messages carried, and reply while Instagram’s messaging window is open.
What it does for you
Pick up where the automation stopped
See the whole thread, including the DM and buttons linkpls sent.
Know when you can reply
Instagram lets a business reply for 24 hours after someone messages. The Inbox shows when that closes.
Stay organised
Add up to five labels to each conversation.
How to set it up
- Open Inbox in your dashboard.
- Pick a conversation.
- Reply, or on Pro, ask the AI for a draft first.
The details
The limits and rules that apply, so there are no surprises.
What’s in it
Conversations from the moment you connect Instagram. Older messages aren’t imported, and messages you send from the Instagram app itself don’t appear.
Replying
Text replies, sent at the same safe pace as automated DMs.
When you can’t reply
Send is switched off when the 24-hour window has closed or the person has opted out.
Labels
Up to five per conversation, 20 characters each.
Questions
Can I start a new conversation from the Inbox?
No. Instagram lets a business reply once someone has messaged it, and the Inbox follows those rules.
Is the Inbox on the Free plan?
Yes. AI reply drafts need Pro.
Works well with
Pick the word you’re tired of typing.
Connect Instagram, choose a keyword, and let your next post answer itself.
Official Instagram API · no card · cancel any time